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Technical Support

If you are having issues with anything related to AFSA Correspondence Students or the grading site, send an e-mail with as much information about the problem as you can document to help with tracking down the error. Send comments and error reports to: training@firesprinkler.org »

TRAINING COORDINATORS

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Student Records & Retake Codes

NOTE: Once AFSA training records are updated to reflect course completion, they are available for issuance within 15 business days to facilitate requests for records and transcripts.

Purchase

Retake Test Codes

Details: A valid code is required to retake a failed test. Codes must be purchased in advance and are $15 each. You can purchase up to 100 Retake Codes at a time. NOTE: Codes are manually generated by AFSA staff and are emailed to the training coordinator. Purchase in advance and allow 1-2 business days for processing.
  • Each code is valid for retaking 1 test only.
  • Retake codes are assigned to the company upon purchase.
  • The training coordinator may assign any of the codes to any student at that company; however, each code may be used only once.

IMPORTANT! Once a retake code is entered and the test is accessed/viewed, the retake code then EXPIRES and is no longer usable. Students must be prepared to complete the retake test at the time the retake code is used. Using a retake code to preview a retake exam voids the retake code.